We didn't build this business from a franchise playbook. Travis Ford started Direct Service right here in Central Arkansas.
When your garage door breaks in Sherwood, you need someone who can actually show up today. Direct Service is locally owned and based in the Little Rock metro — and we run calls through the Sherwood and North Little Rock corridor every week. Whether you're off Highway 107, near Little Rock Air Force Base, in Foxwood, Woodland Hills, or anywhere in the 72120 ZIP code, we can typically have a tech at your door the same day you call.
We've been in the garage door industry for 20 years. No franchise fees, no commission upsells — just honest work at fair prices. Our trucks are stocked for virtually every common repair so most Sherwood jobs are completed in a single visit.
Most common call in Pulaski County. We replace torsion and extension springs with commercial-grade hardware rated for 20,000+ cycles. Both springs replaced on double-car doors.
If your door has jumped the track, stop operating it immediately. We realign, inspect the full track system, check cables and rollers, and identify the root cause.
Steel, carriage house, insulated, modern — we supply and install Doorlink garage doors. We haul off the old door at no charge. Free estimates.
LiftMaster, Chamberlain, Genie, Craftsman, Marantec. We diagnose and repair all brands. Belt drive, chain drive, and wall-mount units available.
Car backed into the door? Storm damage? We replace individual damaged panels to restore look and structural integrity without a full door replacement.
Multi-point safety inspection: springs, cables, rollers, weatherstripping, opener force settings, safety reversal test. Annual maintenance prevents emergency calls.
Sherwood's housing stock is primarily 1990s-2010s construction with a growing number of newer subdivisions — creating a predictable service pattern.
Broken Garage Door Spring — Homes built in the 1990s-2000s are hitting the 15-25 year mark where springs reach end of life. We see a steady volume of spring replacements throughout Sherwood.
Garage Door Opener Failure — Builder-grade chain-drive openers from the 2000s-2010s are now reaching their first major failure point. Drive gears, logic boards, and capacitors are the most common components we replace.
Roller Replacement — Original steel rollers create noise and strain. We upgrade to sealed 13-ball-bearing nylon rollers for dramatically quieter operation.
Military Family Moves — Sherwood's proximity to LRAFB means we see homes that sat vacant during deployments or PCS moves. Doors that haven't been cycled in months can come back with seized rollers, dead openers, and corroded springs.
We service homes and businesses throughout Sherwood and Pulaski County.
We also provide garage door repair in nearby cities including North Little Rock · Jacksonville · Cabot · Little Rock
Same-day garage door repair in Sherwood. 3-year warranty. A real person answers — always.